StreetParts
StreetParts is the first Italian spare parts specialized in Volvo, Iveco, Scania, Daf, Renault, Mercedes Benz, Man e Rimorchi.
What characterized StreetParts are:
- The products;
- Impeccable Customer services;
- The realization of customized requests;
- Punctuality of deliveries.
Requests
StreetParts has decided to contact us to analyze the technological anomalies and the e-commerce's performance.
Problems and solutions
Chiron has installed Sirio in streetparts' e-commerce in order to analyze various aspects such as customer journey, purchasing trends, abandoned carts, technological anomalies e missing turnover.
The main problem turned out to be the incidence rate of Javascript Errors for mobile devices that made impossible for customers to purchase.
A second analysis made after web developers' intervention showed the following progress:
before | After | |
Conversion Rate | 0.2006 | 0.3667 |
JS error | 1767.0 | 225.0 |
Scontrino medio | 114.6€ | 139.45€ |
"The experience with Sirio helped us to grow as e-commerce and as manager".
"Once Sirio was intalled, monitoring our e-commerce became super easy".
Nicola Bisinella, StreetParts Ceo